Driver app
A new cross-platform app built in React, so drivers are no longer tied to one type of phone.
Case study: Mobility
A Taxi Booking and Fleet Management Platform That Replaced Excel
White Car Cab was running a fleet through spreadsheets, a legacy driver app and a separate desktop booking tool. We built a driver app, a passenger app and a central platform that connect bookings, drivers and fleet records.
25+ drivers
Driver app
Passenger app
Live GPS
The challenge
A fleet held together by phone calls and spreadsheets
01
The existing driver app worked on Android only and ran on a slow backend. There was no app for passengers.
02
More than 25 drivers were managed in Excel, while bookings went through a separate desktop tool.
03
When a job ran late, staff had to phone drivers before the next booking could be assigned.
04
Maintenance, insurance, salaries, fuel and mileage were spread across spreadsheets and paper.
What we built
Three connected products in place of scattered tools
Passenger app
Booking, routes, offers, loyalty, online payment and a live view of the journey.
Works on the car screen
The driver experience runs on the in-car display, so it does not depend on a personal phone.
Live GPS and fares
Real-time location, route, distance and per-kilometre charges using Google Maps.
Automatic assignment
The central platform assigns bookings automatically, including to the nearest available driver.
Fleet records
Bookings and fleet data sit in one platform in place of separate sheets.
What changed
From phoning drivers to assigning jobs automatically
Bookings, drivers and fleet information now live in one platform. Passengers can book and pay in an app, drivers get their jobs on screen, and the next booking can be assigned without a round of phone calls.
Have a process that still runs on spreadsheets or paper?
Tell us what is not working. We will map how the work is done today and show you what the right system would look like, before any code is written.